Terms of Service

Last Updated: June 26, 2025

By using LandproConnect ("Service"), you agree to these Terms of Service ("Terms") between you ("Customer") and LandproConnect LLC ("LandproConnect," "we," "us," or "our"). Please read carefully. Continued use constitutes acceptance.

1. Use of Services

You must be 18+ and authorized to act on behalf of your business. You agree to use LandproConnect for lawful purposes only. You may not resell, repackage, or white-label LandproConnect unless we’ve agreed to it in writing.

2. No Refund Policy

All purchases, subscriptions, onboarding fees, and setup services are final. No refunds will be issued under any circumstances. If you believe you were charged in error, please email support@landproconnect.com within 7 days. While we do not offer refunds, we review all billing concerns in good faith.

3. No Guaranteed Results

LandproConnect offers software tools and automations to help businesses grow. However, we do not guarantee:

• Sales, leads, or revenue
• Customer results or ROI
• Performance of integrated third-party services

Your results depend on your business, team, and usage.

4. Billing & Payments

Subscriptions auto-renew monthly or annually. Add-ons (calls, texts, emails, AI, etc.) are billed as incurred. Failed payments may result in suspension. To avoid future billing, you must cancel your subscription through your platform dashboard at least 24 hours before your next billing date. Email or phone requests will not be processed. All fees are non-refundable.

5. Data, Privacy, and Security

We use best-in-class providers (e.g., Google Cloud, Twilio) to store and transmit data. While we maintain safeguards, we can’t guarantee total security. By using LandproConnect, you:

• Grant us access to store, process, and transmit your data
• Are responsible for obtaining customer consent for all data you upload
• Acknowledge that use is at your own risk
• Acknowledge that LandproConnect acts as a data processor—you control your customers’ data and must comply with applicable data privacy laws (GDPR, CCPA, etc.)

6. AI & Automation Disclaimers

Our AI features (e.g., Voice AI, Review AI, etc.) are powerful tools—not employees or advisors. You agree not to use AI features:

• In regulated use cases (legal, medical, financial, HR)
• Without proper disclaimers to your customers
• For discriminatory, illegal, or deceptive purposes
• To make automated decisions that affect users’ legal rights, finances, or health

You are solely responsible for informing your clients when AI is used.

7. Third-Party Services

We integrate with services like Google, Stripe, and Twilio. These are separate entities with their own terms. We are not responsible for their performance, downtime, or data usage. Some integrations (e.g., OpenAI) may process or store data per their policies.

8. Account Access & Ownership

The paying party on file is considered the account owner. If there's a dispute, we reserve the right to restrict access until resolved. Keep your login credentials secure.

9. Intellectual Property

All software, automations, training materials, and AI scripts belong to LandproConnect. You may not:

• Copy, resell, sublicense, or replicate the platform
• Reverse-engineer or rebrand it

Your access is a license, not ownership.

10. Indemnification

You agree to indemnify and hold LandproConnect harmless from any legal claims, damages, losses, or liabilities arising from:

• Your misuse of the platform
• Your clients’ use of the system
• Violation of any law or these Terms

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability, if any, is limited to fees paid by you in the last 90 days.

12. Dispute Resolution

All disputes must be resolved via binding arbitration in Pinellas County, Florida. These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. No class actions. No jury trials.

13. Changes to Terms

We may update these Terms. We’ll post updates to this page with the new effective date. Continued use after changes means you accept them.

14. Contact Us

Questions? Email support@landproconnect.com

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Thank you for trusting LandproConnect. Let’s grow your business together.